Technology is meant to connect us. Instead, it often creates feelings of isolation. Such as when there’s no reply to our emails. We don’t care as much when our email to a company’s customer service is unanswered but when we send it to someone we know or an individual we are trying to establish contact with, not receiving a reply… Read more →
During the last few years, I have noticed certain changes or patterns in email communication that can potentially damage virtual work. I am afraid that these patterns may be on their way to becoming a part of email communication culture. Many email users may be falling into these usage patterns without realizing their potentially damaging effects. With the idea of… Read more →
I watched in awe from early this morning as the world got ready for the inauguration of Barack Obama as President. I felt joy and hope as I read my dad’s email this morning saying that he was so excited to see the moment that he had dreamed of, but thought might never come in his country. And I… Read more →
This week I read an interesting research article (Perceived Proximity in Virtual Work: Explaining the Paradox of Far-but-Close) that talked about perceived proximity. The authors (Wilson, O’Leary, Metiu, and Jett) define perceived proximity as two or more individuals having the feeling of being close, regardless of physical distance between them. Often, one assumes that physical proximity and perceived proximity are highly correlated, but the… Read more →
In one of her recent posts, Betsy Carroll blogged about alternatives to email. Email tends to be misused because of its accessibility and convenience. People end up using it in situations where alternatives would be more suitable. While stressing that email is great for communication but not for collaboration, Betsy discussed alternatives to email and the situations where they would… Read more →
A common problem that office workers face today is email overload. For some, email has taken over their work life and it is damaging, rather than improving, their productivity. In our Leading Virtually Digest of June 20th, we point to an article that reports how the onslaught of email or webmail is hurting productivity. A major reason for email’s negative… Read more →
What: This past week, there continued to be a number of articles in regional newspapers about companies who are considering or trying out telecommuting. Check out a few from Michigan, Virginia, and Connecticut. There are plenty more available with a search. Posts to which it is related: Journal article cited in the Digest on June 13, Leading in Face to… Read more →
Email has become part of our everyday communication both in the office and at home. Correspondence that use to take place via the phone or in person are now being done virtually via email or webmail. Because of the unique nature of email contact and the prevalence of email in our everyday communication, a new set of challenges have arisen when it comes to the rules of email etiquette. One such rule is saying “thank you” via email.
The unexpected results from our studies comparing virtual team collaboration in virtual worlds to that in instant messaging (see previous post in which we discussed this) have prompted me to rethink the value of virtual worlds for virtual team collaboration. I have so far been focusing on the potential of virtual worlds to add value during the collaboration event itself…. Read more →
Betsy’s last post on the power of self-efficacy perceptions reminded me of a recent study by Professor Ellen Langer of Harvard University. I am fascinated by Prof. Langer’s ability to conduct provocative research and have used her ideas in my research on the illusion of control in spreadsheet-based decision making. Prof. Langer’s recent study, which showed that perceptions can be… Read more →