Without a doubt, technology plays an important role in the modern workplace. In most organizations, employees must have certain technology skills in order to complete their work. Most people in office jobs need to demonstrate proficiency with a word processor or spreadsheet; in some positions much more specific software proficiency is required. We seem to assume that proficiency with a… Read more →
The unexpected results from our studies comparing virtual team collaboration in virtual worlds to that in instant messaging (see previous post in which we discussed this) have prompted me to rethink the value of virtual worlds for virtual team collaboration. I have so far been focusing on the potential of virtual worlds to add value during the collaboration event itself…. Read more →
Betsy’s last post on the power of self-efficacy perceptions reminded me of a recent study by Professor Ellen Langer of Harvard University. I am fascinated by Prof. Langer’s ability to conduct provocative research and have used her ideas in my research on the illusion of control in spreadsheet-based decision making. Prof. Langer’s recent study, which showed that perceptions can be… Read more →
A new report from Forrester Research is encouraging businesses to consider virtual worlds as a necessary next step in helping collaboration among team members and businesses. Reports such as this strengthen our conviction that, just as the Internet revolutionized the way we communicate and collaborate with each other, virtual worlds and the 3D world wide web will soon have the same transformational effects on the way we communicate and collaborate.
When the rest of the LeadingVirtually.com team asked me to contribute to this blog, I was initially at a loss as to what I should write about. There was not much, I thought, I could say about virtual teams. As an officer in the Korean military, I thought, “I am a military man who is trained to fight.” My team… Read more →
A recent Wall Street Journal article “Boeing Scrambles to Repair Problems with New Plane” (December 7, 2007) underscored the importance of controls in virtual teams. Controls are mechanisms used by companies to ensure that the individuals working on their projects act in accordance with their plans. When Boeing embarked on the production of its new 787, it did two things… Read more →
In my last post I suggested that simply copying and pasting the real world into a virtual environment is likely not enough to optimize virtual world collaboration. Sun Microsystems is a company that seems to understand this and is utilizing the company’s virtual world in an interesting way. Rather than make everything a carbon-copy of the real world, Sun is… Read more →
I demonstrated Second Life a few days back to an MBA class on e-business. There seemed to be some confusion about what something like Second Life is for or what people can do there, and for that matter, why they would want to. This confusion seems to exist even among businesses that are building a presence in Second Life. Some… Read more →
Being that English is considered the language of commerce and most businesses require us to interact with people from different parts of the world on a daily basis, it is important to realize how what we say can be interpreted differently by dissimilar cultures. Proper business communication skills are becoming even more vital to an organization’s success with the growing emphasis on virtual teamwork, cross cultural learning, and working from home.