At the Academy of Management meeting earlier this month, I had the pleasure of assisting Dr. Ulrike Schultze in a session that she coordinated. The panelists at the session were respected journal editors. What was different about this session from other sessions at the annual meeting was that it was held simultaneously in Second Life and the hotel in Chicago. … Read more →
I just returned from the Academy of Management conference in Chicago where I presented a paper that Surinder and I wrote with Professor Rui Huang. Our paper was an extension of the research we have been doing on leadership in virtual worlds that I wrote about previously. This paper focused on how one’s online identity may affect virtual team… Read more →
I have long admired John Chambers, the CEO of Cisco. In my various readings of Cisco, I have observed how Mr. Chambers has been able to produce a strong culture of customer satisfaction at Cisco. In my personal interactions with those working at Cisco, I have found Cisco’s employees (including executives) to be extremely helpful and willing to spare their… Read more →