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Difficulty in the Trenches of Virtual Teamwork

Last week, a friend (I’ll call him Al) was telling me about the challenges he’s facing in his virtual team. This team was assembled for a specific long-term project to reformulate information-sharing processes across groups in his financial services company. Team members were recruited because they are high performers and have expertise in their functional areas, so the official team… Read more →

Time to Think Differently About Collaboration in Virtual Worlds

I demonstrated Second Life a few days back to an MBA class on e-business. There seemed to be some confusion about what something like Second Life is for or what people can do there, and for that matter, why they would want to. This confusion seems to exist even among businesses that are building a presence in Second Life. Some… Read more →

Helping Your Virtual Team Take Ownership of the Team’s Project

I recently heard from a virtual team leader facing challenges in building ownership in his team. It got me reflecting on my own experience with virtual work and the importance of ownership. I have found that when team members think of the project as “their project,” they have a positive attitude towards it and they put in a lot more… Read more →

It’s Not What You Say, It’s What They Hear

Being that English is considered the language of commerce and most businesses require us to interact with people from different parts of the world on a daily basis, it is important to realize how what we say can be interpreted differently by dissimilar cultures. Proper business communication skills are becoming even more vital to an organization’s success with the growing emphasis on virtual teamwork, cross cultural learning, and working from home.